Avis Car Hire in Spain
"We will lead our industry by defining service excellence and building unmatched customer loyalty." Avis has always stuck by their customer loyalty ideals; today they are one of the world’s largest suppliers of car hire vehicles to private and commercial trade.
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"We will ensure a stress-free car rental experience by providing superior services that cater to our customers' individual needs...always conveying the 'We Try Harder' spirit with knowledge, caring and a passion for excellence." Avis’s mission statement summarises their pledge to give their customers a first class service. Founded in 1946 by Mr Warren Avis, Avis began offering a car hire service for passengers travelling through Willow Run Airport in Detroit. Warren Avis started the trend of Car Hire available at Airports. He was the first to see the investment opportunity and launched his company with an 85,000 dollar investment.
Very quickly Warren Avis opened a second car hire operation at Miami Airport, however he soon decided to make the company brand available to others and within just seven years from conception, Avis had been franchised and new offices began to open in Europe Canada and Mexico.
By 1954 Avis was sold to A Boston financier called Richard S Robie for a huge profit of 8 Million Dollars. It was not until the Early 1960s that Avis began to open some offices in England.
Avis is now one of the World’s largest suppliers of hire vehicles, because of this point if you are visiting La Manga in Spain they are a very good company to use when hiring a car. Avis went from strength to strength and in 1977 was worth 174 million dollars when it was sold to a company called Norton Simon Inc. during this period of growth Avis became recognised as the market leader in Europe, Africa and the Middle East.
In 1984 Avis introduced an automated check in service which today makes Car Hire as simple as possible. Once you have booked online you simply enter your personal details and booking reference and your car keys are supplied for a car which will be ready and waiting for you.
At the end of the Eighties Avis was launched onto the London Stock exchange and an Employee stock ownership plan was started. Employees had the opportunity to invest in the company which they worked for. They also won awards for being an exemplary company for workers over fifty. Avis promise to honour all commitments to their customers, employees and shareholders, and today they conduct business with unwavering high standards, honesty, trust professionalism and ethical behaviour.
Today Avis use the Slogan “We Try Harder” and they attempt to stick by this in every line of their work. Today car hire with Avis could not be easier, online hire arrangements can be made in just three easy steps, then once you have reached your destination car pick up is swift and simple through an Avis branch. They have recently introduced their ‘three minute promise’ Avis promises to give you your keys within three minutes of being served in their office. They are so confident that you can be dealt with within three minutes that they will give you twenty pounds back if it takes longer!
Once you have finished with your rental vehicle return is extremely fast. Avis have designed a rapid return system. From start to finish the whole process can take as little as 60 seconds giving you more time to enjoy yourself whilst on holiday. Every vehicle rented from Avis has a unique bar code, which, upon your return is scanned by a member of the Avis team. The handset then prints out a final receipt leaving you free to spend more time doing the important things whilst on holiday. |
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